Dear Passengers,
Air KBZ would like to share the Simplified Travel Policy for passenger who are tested COVID-19 positive, we will offer the following options:
- One-time date change free to the next available flight based on seat availability
- Full refund
*For bookings made through Travel Agents, including Online Travel Agents (OTA), date change and refund requests to be made via respective Travel Agents accordingly.
We encourage our guests to COMPLETE THE TRAVEL DECLARATION FORM prior to travel, FOLLOW QUARANTINE & OTHER TRAVEL REQUIREMENTS AT ALL TIMES.
We also strongly suggest all our guests strictly adhere to the common prevention tips recommended by MOHS & Local Authorities and to present COVID-19 RDT test results at the check-in counter and on arrival at the final destination.
We appreciate your kind understanding as we overcome this situation together.
For ticket change/refund guidelines, click here.
For hemodialysis guidelines in COVID-19 Pandemic Era published by the Ministry of Health and Sports, click here.